Effective Date: [06/08/2026]

We carefully check our books before dispatch and take reasonable care to ensure that your order reaches you in good condition.

1. No Refund Policy

All purchases made through this website are final.

We do not offer refunds once an order has been placed and processed, except where required under applicable law.

2. When Is a Replacement Available?

A replacement may be provided if you receive:

• A damaged book
• A defective book
• An incorrect book

Replacement is subject to verification and availability of the same product.

3. How to Request a Replacement

Please contact us within 7 days of delivery at authoranuja.s@gmail.com.

Your request should include:

• Order number
• Name used for the order
• Description of the issue
• Clear photographs of the book
• Clear photographs of the packaging
• Shipping label photograph, where applicable

This information helps us verify the issue and process your request.

4. Replacement Process

Once we receive your request, we will review the information provided.

If the issue is verified and the request is approved, we may provide a replacement copy of the same book at no additional cost.

We will communicate the next steps by email.

5. Replacement Requests That May Not Be Accepted

A replacement request may be declined if:

• The request is submitted more than 7 days after delivery.
• The book has been intentionally damaged or misused.
• The damage occurred after delivery due to improper handling or storage.
• The required photographs or order information are not provided.
• The issue does not qualify as a manufacturing defect or delivery-related damage.

6. Change of Mind

We do not accept returns or provide replacements simply because a customer has changed their mind, ordered the wrong book, or no longer wants the product.

Please review the book details carefully before placing your order.

7. Incorrect Address

If an order cannot be delivered because an incorrect or incomplete address was provided by the customer, additional shipping charges may apply if reshipping is possible.

8. Ebook Purchases

Ebooks are purchased directly through third-party platforms such as Amazon, Apple Books, Google Play Books, Kobo, or other retailers.

For ebook refunds, downloads, technical issues, or other problems related to an ebook purchase, please contact the retailer from which the ebook was purchased.

9. Contact Us

For replacement requests or questions regarding this policy, please contact:

Anuja S

Email: authoranuja.s@gmail.com