Privacy Policy
Effective Date: [1 September, 2026]
Welcome to Anuja S (“Website”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect information when you visit our website, browse our books, place an order, contact us, or use our services.
By using this Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a.Personal Information Provided by You
When you interact with our Website, you may voluntarily provide:
- Full name
- Billing address
- Shipping address
- Email address
- Mobile phone number
- Payment-related details required for processing orders
- Information submitted through contact forms
- Messages sent through WhatsApp, email or other communication methods
- Account details, if account registration is available
- Any additional information you choose to share
b. Order and Transaction Information
When you place an order, we may collect:
- Ordered products
- Order value
- Date and time of purchase
- Payment status
- Transaction reference numbers
- Delivery-related information
Please note that payment transactions may be processed by secure third-party payment providers. We do not store complete card, banking or payment credentials on our servers unless required by the payment service provider.
c. Automatically Collected Information
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral websites
- Click patterns
- Website usage information
This information helps us improve website performance, user experience and security.
2. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Understand visitor behavior
- Measure website traffic
- Enhance browsing experience
You may disable cookies through your browser settings; however, some features of the Website may not function properly.
3. How We Use Your Information
We use collected information for purposes including:
- Processing orders
- Delivering products and services
- Sending order-related updates
- Responding to customer inquiries
- Providing customer support
- Managing user accounts
- Improving website functionality
- Analyzing website performance
- Preventing fraud and misuse
- Maintaining security
- Complying with legal obligations
- Sending newsletters, updates or promotional information if you choose to receive them
4. Marketing Communications
If you subscribe to newsletters or updates, we may send:
- New book announcements
- Author updates
- Special offers
- Event notifications
- Educational or literary content
You may unsubscribe from promotional communications at any time by following the unsubscribe instructions or contacting us.
5. Sharing of Information
We do not sell, rent or trade your personal information.
We may share information only with:
a. Service Providers
Trusted third parties who help us operate the Website, such as:
- Payment processors
- Website hosting providers
- Email service providers
- Analytics providers
- Technical support providers
These providers are required to protect your information and use it only for authorized purposes.
b. Legal Requirements
We may disclose information if required by:
- Applicable laws
- Court orders
- Government authorities
- Legal proceedings
- Protection of our rights, users or Website security
6. Data Security
We take reasonable technical and organizational measures to protect your information, including:
- Secure website connections (SSL encryption)
- Access restrictions
- Secure storage systems
- Monitoring against unauthorized access
However, no method of internet transmission or electronic storage is completely secure and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary for:
- Order management
- Customer support
- Legal compliance
- Accounting and tax purposes
- Security and fraud prevention
After this period, information may be securely deleted or anonymized.
8. Third-Party Services and Links
Our Website may contain links to third-party websites, including:
- Online marketplaces
- Social media platforms
- Payment gateways
- Book distribution platforms
We are not responsible for the privacy practices, content or policies of third-party websites. Users are encouraged to review the privacy policies of those websites separately.
9. Children’s Privacy
Our Website is intended for general audiences. We do not knowingly collect personal information from children without appropriate consent where required by law.
If you believe that a child has provided personal information, please contact us so appropriate action can be taken.
10. Your Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
- Accessing your information
- Correcting inaccurate information
- Requesting deletion
- Restricting processing
- Withdrawing consent where applicable
- Requesting information about data usage
Requests may be submitted through the contact details provided on the Website.
11. International Users
If users access this Website from outside India, they understand that information may be processed and stored in India or other countries where service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective when the revised policy is published on this Website. Users are encouraged to review this page periodically.
13. Contact Information
For questions regarding this Privacy Policy, users may contact:
Business Name: Anuja S
Email: authoranuja.s@gmail.com
By using this Website, you acknowledge that you have read and understood this Privacy Policy.